Please read this Licence Agreement carefully.

Who we are and what this agreement does

We, Step Digital London Limited (“Step Digital“), a company incorporated and existing under the laws of England under registration number 12051124, of Flat 10, 32 Roland Gardens, London SW7 3PL, United Kingdom, license you to use for your personal, non-commercial purposes only:
  1. the “Step: Your World” mobile application software, the data supplied with the software, and any updates or supplements to it (“App“);
  2. he related online and/or electronic documentation made available to you through the App (“Documentation“); and
  3. the service you connect to via the App and the content we provide to you through it (“Service“).

Who we are and what this agreement does

Under data protection legislation, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in our Privacy Policy.

Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the App or any Service may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

The Apple App Store terms also apply

Depending on which app store you use to access the App, the ways in which you can use the App and Documentation may also be controlled by the Apple App Store rules and policies, available on

The Apple App Store rules and policies will apply instead of these terms where, and only the extent that, there are differences between the two.

System Requirements

This App requires an Apple iPhone running iOS 12 or above to function effectively.

Support for the app and how to tell us about problems

Support. In the event that you want to learn more about the App or the Service or have any problems using them please contact us by sending an e-mail to

Contacting us (including with complaints). The App and the Services may include information and materials uploaded by other users. This information and these materials have not been verified or approved by us. In the event that you would like to report any user-generated content, or you think the App is faulty or misdescribed or wish to contact us for any other reason please email us at

How we will communicate with you. If we have to contact you, we will do so by email, using the contact details you have provided to us.

How you may use the app

In return for your agreeing to comply with these terms you may:

  1. download or stream a copy of the App onto your mobile or handhold device and view, use and display the App and the Service on such devices for your personal purposes only;
  2. use any Documentation to support your permitted use of the App and the Service; and
  3. receive and use any free supplementary software code or update of the App incorporating “patches” and corrections of errors as we may provide to you.

Who can use the app

You must:

  1. be 18 or over to accept these terms, and download and use the App and/or Services;
  2. not be prohibited from receiving any aspect of our Services under applicable laws or engaging in payments related Services if you are on an applicable denied party listing; and
  3. not have been previously banned from using the App or our Services for violation of law or any of our policies.

You may not transfer the app to someone else

We are giving you personally the right to use the App and the Service as set out above. You may not otherwise transfer the App or the Service to someone else, whether for money, for anything else or for free. If you sell any device on which the App is installed, you must remove the App from it.

Changes to these terms

We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce.

We will give you notice of any material changes by notifying you when you next start the App. In some cases, we will notify you in advance, and your continued use of the App and/or the Services after the changes have been made will constitute your acceptance of the changes.

If you do not accept the notified changes you will not be permitted to continue to use the App and the Services.

Update to the app and changes to the service

From time to time we may automatically update the App and change the Services or Documentation to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively, we may ask you to update the App for these reasons.

If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App and the Services.

If someone else owns the phone or device you are using

If you download or stream the App onto any phone or other device not owned by you, you must have the owner’s permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device.

We may collect technical data about your device

By using the App or any of the Services, you agree to us collecting and using technical information about the devices you use the App on and related software, hardware and peripherals to improve our products and to provide any Services to you.

We may collect location data (but you can turn location services off)

In order to enjoy the full functionality of the App, we encourage you to turn location services on.

The App will make use of location data sent from your devices. You can turn off this functionality at any time by turning off the location services settings for the App on the device. You may stop us collecting such data at any time by turning off the location services settings of your phone or other device.

We are not responsible for other websites

The App or any Service may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any).

You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.

Licence restrictions

You agree that you will:

  1. not rent, lease, sub-license, loan, provide, or otherwise make available, the App or the Services in any form, in whole or in part to any person without prior written consent from us;
  2. not copy the App, Documentation or Services, except as part of the normal use of the App or where it is necessary for the purpose of back-up or operational security;
  3. not translate, merge, adapt, vary, alter or modify, the whole or any part of the App, Documentation or Services nor permit the App or the Services or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the App and the Services on devices as permitted in these terms;
  4. not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the App or the Services nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the App to obtain the information necessary to create an independent program that can be operated with the App or with another program (“Permitted Objective“), and provided that the information obtained by you during such activities:
    1. is not disclosed or communicated without the Licensor’s prior written consent to any third party to whom it is not necessary to disclose or communicate it in order to achieve the Permitted Objective; and
    2. is not used to create any software that is substantially similar in its expression to the App;
    3. is kept secure; and
    4. is used only for the Permitted Objective;
  5. comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the App or any Service.

Acceptable use restrictions

You must:

  1. not use the App or any Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the App, any Service or any operating system;
  2. not infringe our intellectual property rights or those of any third party in relation to your use of the App or any Service, including by the submission of any material (to the extent that such use is not licensed by these terms);
  3. not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the App or any Service;
  4. not use the App or any Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
  5. not collect or harvest any information or data from any Service or our systems or attempt to decipher any transmissions to or from the servers running any Service.

Prohibited use

You must not use the App:

  1. in any way that breaches any applicable local, national or international law or regulation;
  2. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  3. for the purpose of harming or attempting to harm minors in any way;
  4. to abuse, bully, insult, intimidate or humiliate any person;
  5. to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards set out below; or
  6. to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  7. To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
  8. For any other objectionable content.

Content Standards

These content standards apply to any and all material which you contribute to our site (“Contribution“), and to any interactive services associated with it.

The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

We will determine, in our discretion, whether a Contribution breaches the Content Standards.

A Contribution must:

  1. be accurate (where it states facts).
  2. be genuinely held (where it states opinions).
  3. comply with the law applicable in England and Wales and in any country from which it is posted.

A Contribution must not:

  1. be defamatory of any person.
  2. be obscene, offensive, hateful or inflammatory.
  3. bully, insult, intimidate or humiliate.
  4. promote sexually explicit material.
  5. include child sexual abuse material.
  6. promote violence.
  7. promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  8. infringe any copyright, database right or trade mark of any other person.
  9. be likely to deceive any person.
  10. breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  11. promote any illegal activity.
  12. be in contempt of court.
  13. be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  14. be likely to harass, upset, embarrass, alarm or annoy any other person.
  15. impersonate any person, or misrepresent your identity or affiliation with any person.
  16. give the impression that the Contribution emanates from Step Digital London Limited or any of its affiliates, if this is not the case.
  17. advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
  18. contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
  19. contain any advertising or promote any services or web links to other sites.

In the event that you would like to report any user-generated content, please email us at or click the “Report” button.

Intellectual Property Rights

All intellectual property rights in the App, the Documentation and the Services throughout the world belong to us (or our licensors) and the rights in the App and the Services are licensed (not sold) to you. You have no intellectual property rights in, or to, the App, the Documentation or the Services other than the right to use them in accordance with these terms.

Our responsibility for loss or damage suffered by you

We are not responsible to you for any loss and damage caused by your use of the App or Documentation. Notwithstanding, in the event that we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew it might happen. We do not anticipate that the use of the App and/or Documentation may cause you any foreseeable loss.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.

When we are liable for damage to your property. If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

We are not liable for business losses. The App is for domestic and private use. If you use the App for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Limitations to the App and the Services. The App and the Services are provided for general information and entertainment purposes only. They do not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the App or the Service. Although we make reasonable efforts to update the information provided by the App and the Service, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.

Please back-up content and data used with the App. We recommend that you back up any content and data used in connection with the App, to protect yourself in case of problems with the App or the Service.

Check that the App and the Services are suitable for you. The App and the Services have not been developed to meet your individual requirements. Please check that the facilities and functions of the App and the Services (as described on the appstore site and in the Documentation) meet your requirements.

We are not responsible for events outside our control. If our provision of the Services or support for the App or the Services is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay.

We may end your rights to use the app and the services if you break these terms

We may end your rights to use the App and Services at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so.

If we end your rights to use the App and Services:

  1. You must stop all activities authorised by these terms, including your use of the App, the Documentation and any Services.
  2. You must delete or remove the App from all devices in your possession and immediately destroy all copies of the App which you have and confirm to us that you have done this.
  3. We may remotely access your devices and remove the App from them and cease providing you with access to the Services.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

You need our consent to transfer your rights to someone else

You may only transfer your rights or your obligations under these terms to another person if we agree in writing.

No rights for third parties

This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

If a court finds part of this contract illegal, the rest will continue in force

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Even if we delay in enforcing this contract, we can still enforce it later

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

Which laws apply to this contract and where you may bring legal proceedings

These terms are governed by the laws of England and Wales, and you can bring legal proceedings in respect of the products in the courts of England and Wales.