TERMS AND CONDITIONS
- For all users
- For creators
- For subscribers
TERMS OF USE – FOR ALL USERS Last Updated: 19 May 2023
Please read these terms and conditions carefully before using this site.
Who we are and how to contact us
The webpage www.stepyourworld.com is a site and “Step: Your World” is a mobile application operated by Step Digital London Limited, a company incorporated and existing under the laws of England and Wales under registration number 12051124 (hereinafter “We” or “us”).
We are registered in England and Wales under company number 12051124 and have our registered office and main trading address at Flat 10, 32 Roland Gardens, London SW7 3PL, United Kingdom. Our Value Added Tax (“VAT”) number is 332 8792 80. We are a limited company.
To contact us, please email info@stepyourworld.com
By using our service you accept these terms
By using our site and our “Step: Your World” mobile application (our “Service”), you confirm that you accept these terms of use for All Users and that you agree to comply with them.
If you do not agree to these terms of use for All Users, you must not use our Service. We recommend that you print a copy of these terms for future reference.
There are other terms that may apply to you
These terms of use for All Users refer to the following additional terms which also apply to your use of our Service:
- Our Privacy Policy: which sets out how we may use your personal information.
- Our Acceptable Use Policy: which sets out the permitted uses and prohibited uses of our Service. When using our Service, you must comply with our Acceptable Use Policy.
- Our End-user Licence Agreement: if you use the “Step: Your World” app.
- Terms of use for Creators: if you become a Creator by creating a profile on our Service to engage a Subscriber.
- Terms of use for Subscribers: if you become a Subscriber by subscribing to a Creator.
We may make changes to these terms
We amend these terms of use for All Users from time to time. Every time you wish to use our Service, please check these terms to ensure you understand the terms that apply at that time. Once any updated terms of use are in effect, you will be bound by them if you continue to use our Service. We will try to give you reasonable notice of any major changes.
We may make changes to our service
We may update and change our Service from time to time for any reason, including but not limited to: to reflect changes to our services, our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes.
We may suspend or withdraw our service
Our Service is made available free of charge.
We do not guarantee that our Service, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Service for business, maintenance and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our Service through your internet connection are aware of these terms of use for All Users and other applicable terms and conditions, and that they comply with them.
We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract. You may not assign these terms of use for All Users without our prior written consent.
Users in the UK
Our Service is directed to people residing in the United Kingdom. We do not represent that content available on or through our Service is appropriate for use or available in other locations.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, user identification details, password or any other piece of information as part of our security procedures (“Login Details”), you must treat such information as confidential.
By using our Service, you confirm that:
(a) you are solely responsible to keep the Login Details confidential and you must not disclose it to any third party;
(b) you agree to ensure that you log out of your account at the end of each session, and to be particularly careful when accessing your account from a public or shared computer so that others are not able to access, view or record your password or other personal information;
(c) you are responsible for all activity on your account even if, contrary to these terms of use for All Users and other applicable terms and conditions, someone else uses your account; and
(d) you acknowledge and agree that we are not responsible for any lost, stolen, or compromised account or any resulting unauthorized activities or resulting unauthorized payments or withdrawal of funds.
We recommend that you change your password from time to time in order to protect against any unauthorised access to your account. From time to time, we may apply additional security checks to your account to help us confirm your identity.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use for All Users.
If you know or suspect that anyone other than you know your Login Details, you must promptly notify us at info@stepyourworld.com or through other means of notification provided by us.
User-Generated Content is not approved by us
This website may include information and materials uploaded, posted, submitted, published, displayed or otherwise made available by other users of the site, including but not limited to: any photos, videos, audio, data, text, articles, blogs, images, reports, graphics and any other material whatsoever to bulletin boards, chat rooms, our Service (“User Content”). These contents have not been verified, moderated or approved by us. The views expressed by other users on our Service do not represent our views or values.
Uploading content to our service
Whenever you make use of a feature that allows you to upload, post, submit, publish, display or otherwise make available content to our Service, or to make contact with other users of our Service, you must comply with the content standards set out in our Acceptable Use Policy.
You warrant that any such contribution does comply with those standards, and you will be personally liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
We also have the right to disclose your identity to any third party who is claiming that any content uploaded, posted, submitted, published, displayed or otherwise made available by you to our Service constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any posting you make on our Service if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
If you wish to contact us in relation to the content you have uploaded, posted, submitted, published, displayed or otherwise make available to our Service that we have taken down, please contact info@stepyourworld.com.
You are solely responsible for securing and backing up your content.
You must not upload, post, submit, publish, display or otherwise make available to our Service any material that could incite a terrorist offence, solicit any person to participate in terrorist activities, provide instruction on any method or technique for committing a terrorist offence or threaten to commit a terrorist offence.
Rights you are giving us to use material you upload
When you upload, post, submit, publish, display or otherwise make available content to our Service, you agree to grant us a worldwide, non-exclusive, royalty-free, transferrable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by our Service for any purpose reasonably related to the provision and operation of our Service to expire when the user delete the content from our Service.
You warrant that:
(a) you own all intellectual property in the content you upload, post, submit, publish, display or otherwise make available on our Service and that you have obtained all necessary rights, licences and consents to the content; and
(b) your uploading, posting, submitting, publishing, display or otherwise making available of such content nor our use of the content as permitted herein will infringe, misappropriate or violate a third party’s intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
How you may use material on our service
Except for User Content, we are the owner or the licensee of all intellectual property rights in our Service, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our Service for your personal use and you may draw the attention of others within your organisation to content posted on our Service.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our Service must always be acknowledged.
You must not use any part of the content on our Service for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our Service in breach of these terms of use for All Users, your right to use our Service will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Do not rely on information on this site
The content on our Service is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Service.
Although we make reasonable efforts to update the information on our Service, we make no representations, warranties or guarantees, whether express or implied, that the content on our Service is accurate, complete or up to date.
By using this site, you agree that you have no obligation to follow any suggestions, comments, reviews, or instructions received from another user and if you choose to do so, you do so entirely at your own risk.
We are not responsible for websites we link to
Where our Service contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
How to complain about content uploaded by other users
If you wish to complain about content uploaded, posted, submitted, published, displayed or otherwise made available by other users, please contact us on info@stepyourworld.com or use our “Report” function.
Our responsibility for loss or damage suffered by you
Whether you are a consumer or a business user:
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
If you are a business user:
(a) We exclude all implied conditions, warranties, representations or other terms that may apply to our Service or any content on it.
(b) We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our Service; or use of or reliance on any content displayed on our Service.
(c) In particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation;
- loss of data or information; or any indirect or consequential loss or damage.
(d) We will not be liable to you for any failure or delay by us in complying with any part of the terms of use for All Users arising from events outside our reasonable control.
Regardless of the previous paragraphs, if we are found to be liable, our liability to you is limited to the greater of (a) the amount of fees in dispute not to exceed the total fees, which you paid to us in the 12 months prior to the action giving rise to the liability, or (b) £200.
If you are a consumer user:
- Please note that we only provide our Service for domestic and private use. You agree not to use our Service for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
- If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
Termination and supsension
We reserve the right to suspend access to your account at any time at our sole discretion without any notice. However, we generally suspend your account if we become aware or suspect any part of these terms of use for All Users including other applicable terms including, Privacy Policy, Acceptable Use Policy, End-User Licence Agreement, terms of use for Creators and terms of use for Subscribers are not being complied with.
Following our investigation of the suspected non-compliance or unlawfulness of the relevant content, we may take any action we consider appropriate, including to reinstate access to your content or to permanently remove or disable access to the relevant content without needing to obtain any consent from you and without giving you prior notice.
We will not be responsible for any loss suffered by you arising from the suspension of access to your content or Step which we take in good faith to investigate any suspected non-compliance or unlawfulness of your content under this section.
We reserve the right to terminate your agreement with us and your access to our Service by providing you with thirty (30) day’s written notice by email or electronic message to your account.
We reserve the right to terminate your agreement with us and your access to our Service immediately without any prior notice in the following circumstances:
(a) if we are of the opinion that you have caused or are reasonably like to cause us to suffer a loss or that otherwise harms our reputation;
(b) if we think that you are creating problems or possible legal liabilities for us or our users;
(c) if we think that you have or may have seriously or repeatedly breached any part of these terms of use for All Users including other applicable terms including, Privacy Policy, Acceptable Use Policy, End-User Licence Agreement, terms of use for Creators and terms of use for Subscribers;
(d) if we become aware or are notified that you are non-compliant with any tax or Valued Added Tax (“VAT”) rules and regulations; or
(e) if we are legally required to under applicable laws of any jurisdiction.
How we may use your personal information
We will only use your personal information as set out in our Privacy Policy.
We are not responsible for viruses and you must not introduce them
We do not guarantee that our Service will be secure or free from bugs or viruses.
Upon termination of your account, you will not be able to access your account and your content and we may deal with your content in accordance with our Privacy Policy.
You are responsible for configuring your information technology, computer programmes and platform to access our Service. You should use your own virus protection software.
You must not misuse our Service by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Service, the server on which our Service is stored or any server, computer or database connected to our Service. You must not attack our Service via a denial-of- service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Service will cease immediately.
Rules about linking to our service
You may link to our Service, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our Service must not be framed on any other site, nor may you create a link to any part of our Service other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
If you wish to link to or make any use of content on our Service other than that set out above, please contact us at info@stepyourworld.com.
Which country’s laws apply to any disputes?
Please note that these terms of use for All Users, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.
Intellectual Property Rights
Except for User Content, all other content and material on this site, including any Step: Your World or other trade marks, brands and logos, is protected by copyright and other intellectual property rights (including database rights) throughout the world and is owned by Step Digital London Limited or its licensors.
By using our Service, it does not give you a right to frame, use or reproduce any of our copyrighted material, trademarks, or other proprietary rights of material, or other proprietary rights of material, except as expressly permitted in writing by us. “Step: Your World” and the Step logo are trade marks of Step Digital London Limited or its licensors. Step Digital London Limited or its licensors have registered trade marks and pending trade mark applications in a number of countries. Any unauthorised use or reproduction of the trade marks may amount to an infringement of the rights of Step Digital London Limited or its licensors.
General
These terms of use for All Users and other applicable terms and conditions make up the entire agreement between you and us for the use of our Service. They supersede all prior understandings and agreements.
If any provision of these terms of use for All Users is held to be invalid, void or for any reason unenforceable, such provision shall be deemed severable from these terms of use for All Users and shall not affect the validity and enforceability of the remaining provisions.
You will not transfer any of your rights or obligations under these terms of use for All Users without our consent.
Our failure to act with respect to a breach by you of any provisions of these terms of use for All Users will not constitute a waiver of our right to enforce such provisions or any other provision of these terms of use for All Users subsequently.
No agency, partnership, joint venture, employee employer relationship is intended or created by these terms of use for All Users.
These terms of use for All Users do not confer any third-party beneficiary rights. All of our rights and obligations under these terms of use for All Users are freely assignable by us in connection with a merger, acquisition or sale of assets, or by operation of law or otherwise.
TERMS OF USE – FOR CREATORS
Please read these terms and conditions carefully before using this site as a Creator.
Background
A Creator is someone who creates a profile on our Service and upload, post, submit, publish, display or otherwise make available content to their own profile to engage with users who purchase subscriptions or other offerings to support the Creator’s creations.
Introduction
These terms of use for Creators are additional terms to the terms of use for All Users which shall apply if you become a Creator.
By using our Service as a Creator, you confirm that you accept and will comply with both the terms of use for All Users and these terms of use for Creators.
If there is any conflict between the terms of use for All Users and these terms of use for Creators, the terms of use for All Users will apply to the extent of the conflict.
There are other terms that may apply to you
These terms of use for Creators refer to the following additional terms, which also apply to your
use of our Service as a Creator:
Our Privacy Policy: which sets out how we may use your personal information.
Our Acceptable Use Policy: which sets out the permitted uses and prohibited uses of our Service. When using our Service, you must comply with our Acceptable Use Policy.
Our End-user Licence Agreement: if you use the “Step: Your World” app.
Standard Agreement between Subscriber and Creator: – which governs and sets out the terms applicable to each Subscriber / Creator transaction you enter into on our Service.
How to set up your account as a creator account
To set up your account as a Creator account:
(a) you will need to register with Stripe or register with third-party payment provider approved by us from time to time, as directed on our Service and comply with its registration requirements including setting the currency in which you wish to set your account;
(b) if you are registered for VAT in the United Kingdom, you will need to register as a business user with Stripe or third-party payment provider approved by us from time to time and provide your VAT number to us and/or directly to Stripe or third-party payment provider;
(c) you will need to add a bank account, payment details of your bank account or a payment method; and
(d) any other information we deem necessary for the purposes of setting up your account from time to time.
Please note that it is at our absolute discretion whether to approve or disapprove your application to set up a Creator account for any reason.
Managing your account
Once your account has been approved, as a Creator, you may start adding content to your profile and you will need to set the price as to how much you wish to charge a user to subscribe to your profile (“Subscription Fee”) in accordance to section 6 of these terms of use for Creators. Your Creator profile will appear “locked” to users of our Service, so they will not be able to see your content until a user subscribes to your profile by paying the Subscription Fee, which will “unlock” your profile and the Subscriber may view the content on your profile.
Using our Creator tools provided on our Service, you may modify, add, delete and manage your content which may include any photos, videos, audio, data, text, articles, blogs, images, reports, graphics and any other material whatsoever. However, please refer to section 12 of these terms of use for Creators in relation to rules regarding your content.
You will be able to use the features in your profile which will include, but not limited to, resetting or changing your password, withdraw any earnings you have accrued and personalising your profile.
Subscription and Pricing
You will be able to set the Subscription Fee you wish to charge users to become a Subscriber of your profile in accordance with any subscription features and rules as specified on our Service from time to time.
You are in complete control as to what content the Subscription Fee includes, as you are responsible and have control to what content is made available within your profile which your Subscriber shall be able to view and access.
You will be able to add subset of contents to your profile which is not included within the Subscription Fee which can only be accessed by paying an additional charge (“Unlockable Content”). You will need to set how much you wish to charge your Subscriber to access each Unlockable Content.
You agree and acknowledge that you will follow the subscription features and rules as specified on our Service from time to time, which may specify information, including but not limited to, minimum and/or maximum Subscription Fee you may charge or length of subscription periods.
Subscriber / Creator Transactions
Each transaction entered into between a Subscriber and Creator on our Service which grants a Subscriber access to the Creator’s Content, whether by (i) a subscription to unlock a Creator’s profile; or (ii) a subscription to view and access a Creator’s Unlockable Content (“Subscriber/Creator Transaction”) shall be governed by the Standard Agreement between Subscriber and Creator.
Whilst we facilitate Subscriber/Creator Transactions by providing the platform to the Subscribers and Creators on our Service, all Subscriber/Creator Transactions are agreements directly between Subscribers and Creators on the terms of the Standard Agreement between Subscriber and Creator.
We are not a party to the Standard Agreement between Subscriber and Creator or any other contract which may exist between a Subscriber and Creator, and as such, we are not responsible for any Subscriber/Creator Transaction. Therefore, it is your responsibility to ensure that you meet and can meet the terms of the Standard Agreement between Subscriber and Creator as the Subscriber may make claims against you for any breaches of the agreement. You must obtain professional or specialist advice in relation to your obligations as a Creator in the terms of use for Creators.
Payments made by a Subscriber in connection with a Subscriber/Creator Transaction will be received by Stripe or a third-party payment provider approved by us from time to time (“Payment Provider”). Once the payment has been received, you will receive notification confirming the Subscriber/Creator Transaction and you will be required to allow the Subscriber to access your content to which the Subscriber/Creator Transaction relates. You agree that you will indemnify us for any breach by you of this obligation, this means that you will be personally liable for any loss or damage we suffer as a result of you failing to comply with this obligation.
Once access has been granted to the relevant Subscriber/Creator Transaction, your Creator account will be credited with the sums received less our charges in accordance with section 9 of these terms of use for Creators within a reasonable time.
Obligations and warranties
Any and each Subscriber/Creator Transaction shall be entered between you and a Subscriber directly and you are solely responsible to carry out your duties and obligations contained in the Standard Agreement between Subscriber and Creator and you warrant the following:
(a) you will keep your account with the Payment Provider up to date and comply with their requirements at all times whilst you are holding a Creator account with us;
(b) you will need to remember your phone number and email address you have registered with the Payment Provider, if you forget your login details with the Payment Provider or fail to update your phone number and email address, you will lose access to the Payment Provider;
(c) you are solely responsible for handling all refund requests through the Payment Provider;
(d) if you remove or delete the content to which the Subscriber/Creator Transaction relates to or you delete your account prior to such expiry, you will be responsible for and for handling refunds through the Payment Provider promptly, for any refund(s) due to the Subscriber for any subscription period paid for in advance;
(e) you will comply with all applicable laws relating to the Subscriber/Creator Transaction, including but limited, to rights which the Subscriber may have as consumer;
(f) if your Content is deleted due to any issues with the Payment Provider, you will take full responsibility to rectify any issue(s); and
(g) if there are any issues and disputes in relation to a relevant Subscriber/Creator Transaction, that you will take responsible care with handling and dealing with the issues and disputes with the Subscriber.
You agree and acknowledge that failing to keep your account with the Payment Provider up to date and comply with their requirements, may cause issues with, including but not limited to, withdrawal, obtaining up to date invoices and statements, account deactivation, deletion of your Content.
You agree that you will be personally liable to us and indemnify us if any of the warranties at this section 8(a) and (g) above have been breached. This means you will be responsible for any loss or damage including loss of profit we suffer as a result of any of the warranties being untrue.
Our fees and your earnings
We charge you a fee of thirty per cent (30%) of all payments made to you by a Subscriber in connection with a Subscriber/Creator Transaction, exclusive of any VAT (“Our Fee”) and this is collected when the Subscriber makes payment. Our Fee includes the costs of all handling and processing fees.
Our Fee shall be charged plus any VAT and the remaining balance of the payment made to you by a Subscriber in connection with a Subscriber/Creator Transaction, is payable to you (“Creator Earnings”) in accordance to section 10 of these terms of users for Creators.
Creator earnings withdrawal
Creator Earnings will be processed by Step through the Payment Provider.
You will need to set whether you wish to withdraw your Creator Earnings automatically or if you have not chosen the automatic withdrawal function, you may choose when to withdraw your Creator Earnings. However, you agree and acknowledge, your Creator Earnings, may only be withdrawn provided that:
(a) all Creator Earnings payment requests (whether set as automatic or manually by you) will be processed once a month only on a date determined by Step;
(b) manual requests for withdrawal shall need to be made at least one month in advance, if not, there may be a risk that the payment shall not be processed within the same month of withdrawal request;
(c) your Creator account must have at least the minimum pay-out amount in your Creator account, this information is found in the withdrawal page of your Creator account;
(d) your earnings will be withdrawn in the currency you have selected with the Payment Provider and the exchange rate controlled by the Payment Provider;
(e) you will bear any currency conversion or transfer fees your bank may charge you to receive your Creator Earnings;
(f) if a Subscriber successfully seeks a refund or chargeback from their credit card provider in respect of a Subscriber payment(s) made to you, we have the right to deduct from your Creator account an amount equal to the Creators Earnings earned by you on the charged- back or refunded amount;
(g) all details as required by the Payment Provider to process payment is up to date and correct;
(h) your Creator account has not been suspended in accordance with section 18 of the terms of use for All Users; and
(i) your Creator Earning has not been withheld in accordance with section 11 of these terms of use for Creators.
If any issue(s) arises as a result of the above, then your Creator Earnings shall be processed once the issue(s) have been resolved, unless they have been forfeited in accordance with these terms of use of Creators.
Withholding your creator earnings:
There may be occasions in which we may withhold all or any part of your Creator Earnings due to you but not yet paid to you for the following reasons:
(a) if we suspect that all or any part of the Creator Earnings results from unlawful or fraudulent activity, either by you or by the Subscriber who made the Subscriber payment resulting in the Creator Earnings,
(b) if we suspect that you have breached any part of the Terms of Use for Creators and other applicable terms and conditions, in a way which we think has or could have serious consequences for us or another user; or
(c) if we think that you have or may have seriously or repeatedly breached any part of the terms of use for All Users;
Whilst your Creator Earnings are being withheld, we shall investigate the actual, suspected or threatened breaches of the of the above provisions in this section 11 of these terms of use for Creators.
After investigation, if we conclude that you have breached the above provisions, your Creator Earnings to the extent of the breach shall be forfeited and you confirm and acknowledge that we shall not have any responsibility to you if we withhold or forfeit any of your Creator Earnings in accordance with the provisions of these terms of use for Creators. If we conclude that there are no breaches, your Creator Earnings shall be provided to you by the Payment Provider as soon as possible.
Your content
Subject to the Terms of Use for All User and all other applicable terms (in particular in Acceptable Use Policy ), whilst you are in control of the Content you wish to display in your account, the following terms apply to the Content uploaded, posted, submitted, published, displayed or otherwise made available by you as a Creator on our Service and warrant the following:
(a) Your Content is not confidential, and you authorize your Subscriber to access and view your Content on our Service for their own lawful and personal use, and in accordance with any licences that you grant to your Subscriber.
(b) For each item of Content which you upload, post, submit, publish, display or otherwise make available on our Service:
the Content which you upload, post, submit, publish, display or otherwise make available on our Service complies in full with the Terms of Use of All Users (and in particular our Acceptable Use Policy);
you hold all rights necessary to licence and deal in your Content on our Service, including in each territory where you have Subscribers and in the United Kingdom;
you either own your Content (and all intellectual property rights in it) or have a valid licence to offer and supply your Content to your Subscriber; and
- if your Content includes or uses any third-party material, you have secured all rights, licences, written consents and releases that are necessary for the use of such third-party property in your Content and for the subsequent use and exploitation of that Content on our Service.
You agree that you will be personally liable to us and indemnify us if any of the warranties at this section 12(a) to (b) above have been breached. This means you will be responsible for any loss or damage including loss of profit we suffer as a result of any of the warranties being untrue.
We are not responsible for and do not endorse any aspect of any Content posted by you or any other user of our Service. We do not have any obligation to monitor any Content and have no direct control over what your Content may comprise.
TAX and VAT
It is your responsibility to ensure that you are compliant with Value Added Tax (“VAT”) and local tax rules and regulations whether statutory, local government, levies, withholdings, income or liabilities whatsoever and all applicable tax laws, wherever chargeable whether in the United Kingdom or any other foreign jurisdiction.
By operating a Creators account, you warrant the following:
(a) you are solely responsible for reporting all of your Creator Earnings and all payments made to you in connection with these terms of use for Creators;
(b) you are solely responsible at all times to comply with all laws and regulations relating to tax and/or VAT which apply to you;
(c) you are solely responsible at all times to monitor your level of earnings and become VAT registered if required by law;
(d) you will provide us with your VAT registration number, if you are or become VAT registered;
(e) if you become VAT registered and you do not hold or have signed up as a business with the Payment Provider, you will register as a business user with the Payment Provider and providing your VAT registration number and comply with their requirements; and
(f) you will provide us with any assistance and information as required in relation to any non-compliance with tax, as a result of your failure to report and pay tax.
To the extent possible under laws of England and Wales, you shall pay to us as a debt on demand all costs incurred by us, including but not limited to tax, penalties and interest, levied by any competent tax authority due to your failure to provide a valid VAT registration number and/or your failure to pay any such taxes, penalties or interest.
We reserve the right to close your Creator account if we are notified of or become aware of any non-compliance with any laws and regulations relating to tax by you.
Account Deletion
If you are a Creator, you can delete your Creator account by providing us with thirty (30) day’s written notice by email on contacting us on info@stepyourworld.com or clicking on the “Delete Account” function.
Once you have initiated the delete account process, your account manager will discuss deletion of your Creator account with you and after discussion, if you insist on proceeding with deleting your account, you agree and acknowledge that:
(a) it will be your duty to notify all your Subscribers of the account deletion;
(b) you will lose access to all your content and data;
(c) you will lose all your Subscribers as all data relating to your Creator account shall be deleted;
(d) you will be solely responsible for and handling any refund due to the Subscriber for any
subscription period paid for in advance;
(e) your account will remain open until the last day of your Subscribers paid Subscription period or two (2) months after notification to your Subscribers (whichever is later), following which you will receive any final payment and your Creator account and your Contents will be deleted.
Once your Creator Account is deleted, you will not be able to access your Content and any licence you have granted to us to use your Content in accordance with section 12 of the terms of use for All Users shall expire.
Termination and Suspension
Our rights to terminate and/or suspend your account are stated in section 18 of the terms of use for All Users. In most situations, we will work with Creators and Subscribers in relation to any investigations to resolve any potential violations or breaches as to any terms of use for All Users and other applicable terms, prior to any termination and/or suspension your account.
TERMS OF USE – FOR SUBSCRIBER
Please read these terms and conditions carefully before using this site as a Subscriber.
Background
A Subscriber is someone who subscribes to a Creator through a subscription of offering by the Creator allowing the Subscriber to access the Creator’s profile to see content uploaded, posted, submitted, published, displayed or otherwise made available in their profile and enable the Subscriber to interact with the Creator.
Introduction
These terms of use for Subscribers are additional terms to the terms of use for All Users which shall apply if you become a Subscriber to a Creator from our Service. By using our website as a Subscriber, you confirm that you accept the terms of use for All Users and the terms of use for Subscribers and that you agree to comply with both of them.
If there is any conflict between these terms of use for All Users and terms of use for Subscribers, the terms of use for All Users will apply to the extent of the conflict.
There are other terms that may apply to you
These terms of use for Subscribers refer to the following additional terms, which also apply to your use of our Service:
Our Privacy Policy: which sets out how we may use your personal information.
Our Acceptable Use Policy: which sets out the permitted uses and prohibited uses of our
Service. When using our Service, you must comply with our Acceptable Use Policy.
Our End-user Licence Agreement: if you use the “Step: Your World” app.
Standard Agreement between Subscriber and Creator – which governs and sets out the terms applicable to each Subscriber / Creator transaction you enter into on our Service.
Subscriptions and purchases
You will be able to see the profiles of Creators available on our Service and the amount a Creator is charging to allow users to access their profile (“Subscription Fee”). The Creators profile will be “locked” on our Service, so you will not be able to see the Creator’s content until you subscribe to a Creator’s profile by paying the Subscription Fee, which will “unlock” the Creator’s profile and you will be able to view the content on Creator’s profile.
The Creator is in complete control and responsible for the content which is made available within their profile and the content which the Subscription Fee includes. The Creator is also solely responsible for determining the pricing of the content and the currency in which the Creator wishes to charge a Subscriber.
The Creator may add subset of contents to their profile which is not included within the Subscription Fee which can only be accessed by paying an additional charge (“Unlockable Content”). The Creator determines how much the Creator wishes to charge a Subscriber to access each Unlockable Content.
Subscriber / Creator Transactions
Each transaction entered into between a Subscriber and Creator on our Service which the grants a Subscriber access to the Creator’s Content, whether by (i) a subscription to unlock a Creator’s profile; or (ii) a subscription to view and access a Creator’s Unlockable Content (“Subscriber/Creator Transaction”) shall be governed by the Standard Agreement between Subscriber and Creator.
Whilst we facilitate Subscriber/Creator Transactions by providing the platform to the Subscribers and Creators on our Service, all Subscriber/Creator Transactions are agreements directly between Subscribers and Creators on the terms of the Standard Agreement between Subscriber and Creator.
We are not a party to the Standard Agreement between Subscriber and Creator or any other contract which may exist between a Subscriber and Creator, and as such, are not responsible for any Subscriber/Creator Transaction. Therefore, it is your responsibility to ensure that you meet and can meet the terms of the Standard Agreement between Subscriber and Creator as the Creator may make claims against you for any breaches of the agreement.
Payments made by you in connection with a Subscriber/Creator Transaction will be received by Stripe or a third-party payment provider approved by us from time to time (“Payment Provider”). Once your payment has been received, the Creator will receive notification confirming the Subscriber/Creator Transaction and Creator will be required to allow you to access the Creator’s content to which the Subscriber/Creator Transaction relates.
The Creator is responsible for providing you with access to their profile and/or their content. We have no control as to when and if the Creator allows your access to the content to which the Subscriber/Creator Transaction relates.
Payment and Pricing
Creators are solely responsible for determining the pricing applicable to Subscriber/Creator Transactions and the content to which you may be given access to.
You are required to have a valid payment method on file when subscribing to a Creator. If your payment method fails or your account is expired, invalid, overdue or otherwise not able to be charged, you agree that we, through our Payment Provider, we may collect fees by charging any other payment method in your account, if available.
By subscribing to a Creator, you agree and acknowledge the following:
(a) you authorise and confirm you have the authority of the cardholder (as applicable) to pay the fee in relation to the relevant Subscriber/Creator Transaction;
(b) you authorise and confirm you have the authority of the cardholder (as applicable) to be responsible for any charges the bank may impose including but not limited to transfer fees, currency exchange rates or all other charges imposed by your bank;
(c) you authorize and consent to payments being debited using your supplied payment card details;
(d) you authorise us to supply your card details to the Payment Provider to process your payment;
(e) the payment provider will take (i) periodic payments from your payment card for Subscriber payments which are subscriptions; and (ii) immediate payments from your payment card for Subscriber payments for any Unlockable Content or other one-time payments;
(f) the payment in relation to the relevant Subscriber/Creator Transaction, you make are exclusive of VAT, and VAT shall be added (as applicable) to the payment;
(g) if you have selected the auto-renewal function, you authorise us, through the Payment Provider to charge your chosen payment method for any re-occurring subscriptions;
(h) you will in good faith, not to make any groundless chargeback requests to your card payment provider in relation to any Subscriber/Creator Transaction; and
(i) if you cancel a subscription, you will be able to view and access the Creator’s relevant content until the end of the subscription period, after which you will not be able to view the Creator’s relevant content.
Responsbilities
Where there is a function for you to make contact or interact with a Creator or upload, post, submit, publish, display or otherwise make available content on the Creator’s profile, you agree that you will comply with the terms of use for All Users and all other applicable terms, in particular, our Acceptable Use Policy.
Prior to entering into any Subscriber/Creator Transaction, you must ensure you carefully check, including but not limited to, the content which a Creator is offering, the pricing of the Subscriber/Creator Transaction, the length of any subscription, and that the content is suitable for your personal use.
Licence
Creators keep full ownership of their content on their profile and keep full ownership of what they post on their profile. By entering into a Subscriber/Creator Transaction, you agree and acknowledge that the Creator is the exclusive owner of the relevant content to which the Subscriber/Creator Transaction relates to and the Creator is granting you a limited licence in respect of the relevant content.
You agree and acknowledge that any licence granted to you in relation to the relevant Subscriber/Creator Transaction shall be revoked upon the following:
(a) the Creator’s account is suspended or deleted;
(b) your account is suspended, closed or terminated;
(c) you breach our Acceptable Use Policy;
(d) if there are issues with withdrawing the Subscriber payment or there is chargeback for any reason;
(f) at the end of the subscription period paid for and if subscription is not renewed; and
(g) if the relevant content is removed by the Creator.
Account deletion
You may disable or delete your account at your sole discretion. However, if you disable or delete your account, you may not be able to obtain a refund for any subscription payments you have paid in advance relating to relevant Subscriber/Creator Transactions. Therefore, you should contact the Creator in advance relating to any refund for any subscription period paid for in advance relating to relevant Subscriber/Creator Transaction(s) prior to deleting your account.
Termination and suspension
Our rights to terminate and/or suspend your account are stated in section 18 of the terms of use for All Users. In most situations, we will work with Creators and Subscribers in relation to any investigations to resolve any potential violations or breaches as to any terms of use for All Users and other applicable terms, prior to any termination and/or suspension of your account.
